Read the first pages of the book. Free.

What happened?

Tap the section your problem belongs to. (In the book, a tap turns to that page. Here, just read on.)

• Start HereNever used it before? Begin here
• Letters and BillsMedicare, bills, forms and official letters
• Money and HelpHelp you may be entitled to and never claimed
• Scams and SafetyCalls, texts and messages that are not what they say
• Doctors and HealthAppointments, words you did not catch, medicines
• Writing ThingsLetters, notes and things that are hard to say
• Family and Keeping in TouchGrandchildren, distance, and the quiet house
• Everyday ThingsThe telephone, the house, filling the days
• Shopping and Finding ThingsGifts, the right store, a fair price, one trip instead of three
• Looking After SomeoneA parent, a partner, a neighbor — near or far

Your first question

Twenty minutes, at your own pace. Nothing here can be done wrong.

1. Tap the box at the bottomThe keyboard comes up.
2. Type thisType the sentence from the book, word for word.
3. Tap the blue arrowOn the right. Once.
4. Read the answerIf it runs off the bottom, slide a finger upwards.

How it works

Nobody understands these letters on first reading. That is how they are written. Take your time.

You photograph the letter. It reads it back to you in plain English.

1. Put the letter flat on the tableGood light. Not on your lap.
2. Tap the + in ChatGPTLeft of the box where you type.
3. Choose CameraThen photograph the whole page.
4. Type your question underneathUse one of the sentences below.
5. Check dates on the paper itselfNever off the screen.

What to type

Pick the one that sounds like your situation. If none quite fits, the first one works for almost any letter.