What happened?

• Tap the one that sounds like your problem.
• See 2 sample sentences to type into ChatGPT, a free app for your phone. They come from a 49-page book.

• ▯Start HereNever used it before? Begin here›

  Twenty minutes, at your own pace. Nothing here can be done wrong.

  Your first question

  1. Tap the box at the bottomThe keyboard comes up.
  2. Type thisWhat is good soup for a cold day?
  3. Tap the blue arrowOn the right. Once.
  4. Read the answerIf it runs off the bottom, slide a finger upwards.

  The book shows the screens for getting ChatGPT on your phone. Then this first question.

  See what the book costs ↓
• ✉Letters and BillsMedicare, bills, forms and official letters›

  You photograph the letter. It reads it back to you in plain English.

  A letter came and I do not understand it

  “Here is a letter I received. Explain in plain English what it says, whether I need to do anything, and by when.”

  I need to write back

  “Here is the letter. I want to reply and say [what you want]. Write me a clear, polite letter, and ask me anything you need first.”

  For learning only. For money, medicine or the law, check with a real person. Rules differ by state.

  This section has 6 situations. Each one has its sentence, written out in full. The book has 50 sentences in all, counting the practice ones in Start Here.

  See what the book costs ↓
• $Money and HelpHelp programs, and how to ask what exists›

  You describe your situation in ordinary words. It tells you what to look into.

  I do not know what help exists

  “I am [age] and live alone in [state]. My income is mainly Social Security. What assistance should I look into, and what papers will I need?”

  Help with the grocery bill

  “Explain simply how SNAP works for someone over sixty in [state], what the application asks, and what papers I should gather.”

  For learning only. For money, medicine or the law, check with a real person. Rules differ by state.

  This section has 7 situations. Each one has its sentence, written out in full. The book has 50 sentences in all, counting the practice ones in Start Here.

  See what the book costs ↓
• ⚠Scams and SafetyCalls, texts and messages that are not what they say›

  You show it the message. It tells you what it is. Then you check for yourself.

  A text or email I was not expecting

  “I received this message and I am not sure it is genuine. Does it look like a scam, what are the warning signs, and what should I do?”

  A call saying a family member is in trouble

  “Someone telephoned saying a family member needs money urgently. Here is what they said. Is this a scam, and what do I do now?”

  This section has 9 situations. Each one has its sentence, written out in full. The book has 50 sentences in all, counting the practice ones in Start Here.

  See what the book costs ↓
• ♥Doctors and HealthAppointments, hard words, medicines›

  You take questions in, and bring answers home. The book never asks it what is wrong with you. That is for your doctor.

  A word I did not understand

  “My doctor said [the word]. Explain what that means in plain English, then give me eight questions to ask at my next appointment.”

  An appointment coming up

  “I have an appointment about [the reason] and I am worried about [your worry]. Give me a short, ordered list of questions to ask.”

  For learning only. For money, medicine or the law, check with a real person. Rules differ by state.

  This section has 6 situations. Each one has its sentence, written out in full. The book has 50 sentences in all, counting the practice ones in Start Here.

  See what the book costs ↓
• ✎Writing ThingsLetters, notes and things that are hard to say›

  The blank page is the hard part. You say who it is for and what you want. It gives you something to work from.

  I need to complain

  “I want to complain to [who] about [what happened]. Write a clear, polite letter and ask me anything you need first.”

  A birthday or a card

  “Help me write a short, warm message for [who] for [the occasion], in my own plain words.”

  This section has 6 situations. Each one has its sentence, written out in full. The book has 50 sentences in all, counting the practice ones in Start Here.

  See what the book costs ↓
• ☺Family and Keeping in TouchGrandchildren, distance, and the quiet house›

  It helps you find the words. It is a bridge to people, never a replacement.

  I never know what to say to my grandchildren

  “My grandchild is [age] and likes [what]. Give me some things I could ask or say that would actually interest them.”

  They use words I do not understand

  “My grandchild said [the word]. What does it mean, and how would I use it back without sounding silly?”

  This section has 6 situations. Each one has its sentence, written out in full. The book has 50 sentences in all, counting the practice ones in Start Here.

  See what the book costs ↓
• ⌂Everyday ThingsMeals, the telephone, the house, filling the days›

  Most small annoyances are a five-minute question. Ask as you would ask a patient neighbor.

  Cooking for one is not worth the bother

  “I am cooking for one. Here is what is in the house: [list]. Give me three simple meals with no waste.”

  The same nuisance calls every day

  “I get several scam and sales calls a day on my [iPhone or Android]. Show me, one step at a time, how to block and silence them.”

  This section has 6 situations. Each one has its sentence, written out in full. The book has 50 sentences in all, counting the practice ones in Start Here.

  See what the book costs ↓

Where you see square brackets, you put your own words. These are 2 sentences from each section. The book has all 50, plus how each one works and what to check.